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Creating A Success Path to Achieve Company Vision, Mission, and Goals

A Success Path to Achieve Company Vision, Mission, and Goals: Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision. Most organisations’ top management have a vision, but not all of them achieve their strategic planning goals. This […]

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Maintaining Quality Standards During The Covid 19 Pandemic

Maintaining Quality Standards During The Covid 19: Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic. Businesses around the world have been disturbed and had to revise their yearly plans, due to the coronavirus pandemic. The healthcare industry, in particular, witnessed

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Changes from OHSAS 18001 to ISO 45001

Changes from OHSAS 18001 to ISO 45001: The British Standards Institution and CBRE GWS EMEA offer some advice and share the challenges faced by early adopters of the world’s first global health and safety standard. With the publication of ISO 45001:2018, efforts to migrate from BS OHSAS 18001 (Occupational health and safety management systems) to

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How Does Internal Auditor Maintain Its Independence

Internal Auditor Maintain Its Independence: Andy Nichols, CQP MCQI, Program Manager at Michigan Manufacturing Technology Center, US, explains how internal auditors can achieve the independence requirements of ISO 9001.  One of the most frequently misunderstood and debated requirements of the ISO 9001:2015 requirements for Internal Audits (9.2.2) is the idea that auditors are ‘independent’ of

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Fair Assessment Practices

Fair Assessment Practices In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively. Dilemma An accreditation manager is shortly due to begin assessing an external company that wants to become accredited

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How to Achieving Quality Professional Status

Achieving Quality Professional Status Victoria Tait, Quality Specialist at Qualitait – a division of J Tait & Sons, UK, talks to Daniel Moore about securing Chartered Quality Professional status (CQP MCQI), and what others should consider when regrading. Daniel Moore: What made you decide to apply for this grade? Victoria Tait: I have worked in quality

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Understanding ISO 9001 Risk Based Thinking

Understanding ISO 9001 Risk Based Thinking: The International Organization for Standardization (ISO) and the International Accreditation Forum (IAF) have put together an Auditing Practices Group Guidance on: Risk Based Thinking. Read how ISO 9001 – Quality management can address risk planning in your organisation Risk has been always implicit and addressed in ISO 9001. Many

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Effective Internal Training for Achieving Quality Standard

Internal Training for Achieving Quality Standard: Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation Based in Berkshire, UK, AWE has been at the

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Improve Supply Chain Productivity Through Digitalization

Supply Chain Productivity Through Digitalization: It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon Supply chain productivity

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How to Write Effective Nonconformity Statements

Write Effective Nonconformity Statements: Joseph Krolikowski, QMS Technical Director and Auditor at Perry Johnson Registrars, explains why writing non-conformity statements is an essential part of the auditing process. Nonconformities are not usually something that most people are terribly happy to receive during an audit. However, if the nonconformity statement isn’t adequately written it can make

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