Deliver Ongoing Consistent Quality During Covid 19 Pandemic

Deliver Ongoing Consistent Quality Ben Fear, CEO of a medical devices supplier, reflects on the life-and-death challenge of keeping standards high during the past two challenging years.  The emergence of Covid-19 presented one of the biggest challenges of Ben Fear’s career – and it changed the focus of his business almost overnight. Fear is Chief Executive Officer of medical devices company Platform-14. For…

ISO 55000 Asset Management – The Implementation in Urban Water Sector

International Water Association: Water companies need to take a balanced approach to managing long-term urban infrastructure in a sustainable way, says the International Water Association’s Rita Brito.   The International Water Association (IWA) is an international network of water professionals. It provides a forum for the global industry to exchange experiences, learn from each other and promote high-quality…

Competence, Awareness and Communication in People Engagement

Three Keys to Success need to be put into practice (Competence, Awareness and Communication) Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor.  The competence and behaviour of the people within any organisation inevitably has a major impact…

Implementing ISO 9001 for Supply Chain Business Improvement

Implementing ISO 9001 for Supply Chain Business Improvement The global supply crisis means many organisations need to focus on building better partnerships with high-quality suppliers, says Bob Hughes CQP FCQI .  With so many organisations currently being affected by global stock and product delays, the need to apply risk-based thinking must be revisited urgently. Increased lead…