Is remote auditing the ‘new norm’? Rasoul Aivazi, an Associate Auditor, International Project Quality Lead and member of the CQI’s Audit Special Interest Group, examines the benefits and drawbacks of carrying out an audit when not on site. A survey carried out by the Independent International Organisation for Certification (IIOC) on remote versus on-site audits discovered …
When conducting an audit, the final stage of the process is every bit as important as the first step. Jennie Clark CQP MCQI, Director of Elliem Consulting and Vice Chair of CQI’s Audit Special Interest Group, makes the case for clear reporting of issues identified at audit. Recently, I undertook an audit for a third-party …
Andy Lau, an IRCA Registered Lead Auditor, examines why implementing the right corrective action is more important than simply being seen to take action. A common problem in today’s society is that it is often perceived as more important to be seen doing something, rather than showing the quality of the end result. This is …
Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients. When Tracey Brailsford joined Derbyshire Community Health Services NHS Foundation Trust in 2015, the organisation’s clinical audit activity was based around paper forms and spreadsheets. …
Effective Audit Management Through Cloud Based System Read More »
Gordon McNeil, IRCA Principal Auditor, has conducted audits globally in a variety of industries, including nuclear, defence, aerospace and civil aviation. He shares his experience and advice on how remote audits can continue to be conducted during the Covid-19 pandemic. Many organisations, including national and international certification and accreditation bodies, have introduced remote assessments in …
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic. The Covid-19 pandemic has introduced new challenges to most organisation’s management systems. For compliance with conformity and assessment requirements, most national and international certification …
Stanley O’Donnell IRCA Principal Auditor, has conducted audits globally in a variety of industries including aerospace, medical, oil and gas, to name a few. He has experienced many pitfalls when auditing and shares some of the obstacle’s auditors should avoid. When auditing any internationally recognised management system e.g., ISO 9001 (quality), AS9100 (quality for the …
Effective Approach and Interaction Determined a Successful Audit Read More »
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving. Quality professionals are frequently required to engage in two areas that are as certain as death and taxes. The first is involvement in activities intended to result in continuous improvement, and the second is problem-solving. There are …
Essential of Using Right Approach in Problem-Solving Read More »
Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even worse, fault-finding and …
Appreciative Inquiry and Future-Focused ISO Audit Read More »
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future. As an industry practitioner, I have helped manufacturing organisations across geographical regions and industries achieve improvements and have conducted research, most recently into Quality 4.0 and smart manufacturing. Through my work, I have observed emerging trends, such as Industry 4.0, artificial intelligence, machine learning, blockchain, the Internet of Things (IoT) and virtual reality. Some questions that have arisen during my research include: How would non-financial auditing, which drives areas such as quality, operational improvements and due …
