Quality Standards

Variety of National and international standards

The CQI has been actively involved in the development of national and international standards for many years, and for CQI and IRCA members, standards form part of their ‘everyday working tools’.  ISO, the International Organization for Standardization, defines a standard as ‘a document, established by a consensus of subject matter experts and approved by a recognised body that provides guidance on the design, …

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How Covid 19 Impact quality Working Professional

The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession. The coronavirus pandemic has had, and continues to have, a profound effect on the way in which we live and work. While not entirely without precedent, the extent of these effects is unseen in modern times. To …

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Sustained Success with ISO 9004

ISO 9004 should be seen as more than pure guidance if it is to help ensure standards for today’s organisations, says Richard Green, Senior Consultant at Kingsford Consultancy Services.  While ISO 9001 is firmly established as the principal quality management system (QMS) standard, ISO 9004 has attracted much less attention. Both standards were created in 1987. Then, the purpose of ISO 9004 …

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Supplier Management and Supplier Audit After Brexit

Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021. Daniel Moore: What threats and opportunities, related to Brexit and trade deals, are emerging in supply chain and logistics management?  Malcolm Harrison: Supply chains in the UK have been unsettled …

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Implementing ISO 22301 Business Continuity Management System (BCMS)

We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively. Irrespective of what your organisation exists to do, there will be times when an unforeseen event occurs and brings normal operations to a halt. This could be the result of a natural disaster or …

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Digitalization And Management Systems

DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today. How can quality professionals prepare for the future? Quality professionals need to stay fit. Historically the world has moved from craftsmanship to mass …

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Achieve Business Excellence from Quality Standards

Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards. ISO standards cover only a subset of what makes a business operate. Another way to further develop the Integrated Management …

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Towards Process Automation in Digital Era

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally-advanced era. We all know that widespread process automation is upon us. However, no longer is automation the preserve of the big one-off IT project with defined governance, controls and standards. Recent enhancements …

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