May 2021

Appreciative Inquiry and Future-Focused ISO Audit

Future-Focused ISO Audit Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even […]

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ISO/IEC 27022 Incorporation with Process Approach in Information Security Management System

ISO/IEC 27022 Incorporation with Process Approach Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, outlines the newest guidance on information security implementation and operation. In the early days of management systems, a high degree of emphasis was placed on operating in accordance with specific, designated procedures. Management system standards were highly prescriptive,

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Value of ISO Audit in Different Industries

ISO Audit in Different Industries Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future. As an industry practitioner, I have helped manufacturing organisations across geographical regions and industries achieve improvements and have conducted research, most recently into Quality 4.0 and smart manufacturing. Through my work, I have observed emerging trends, such as Industry 4.0, artificial intelligence, machine learning, blockchain, the Internet of Things (IoT) and virtual reality. Some questions that have arisen during my research include: How

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Supplier Management and Supplier Audit After Brexit

Supplier Management and Supplier Audit After Brexit Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021. Daniel Moore: What threats and opportunities, related to Brexit and trade deals, are emerging in supply chain and logistics management?  Malcolm Harrison: Supply

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