ISO Quality Management

Conducting Safe On-Site Audit During Pandemic

Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic. The Covid-19 pandemic has introduced new challenges to most organisation’s management systems. For compliance with conformity and assessment requirements, most national and international certification …

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Effective Approach and Interaction Determined a Successful Audit

Stanley O’Donnell IRCA Principal Auditor, has conducted audits globally in a variety of industries including aerospace, medical, oil and gas, to name a few. He has experienced many pitfalls when auditing and shares some of the obstacle’s auditors should avoid. When auditing any internationally recognised management system e.g., ISO 9001 (quality), AS9100 (quality for the …

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Essential of Using Right Approach in Problem-Solving

Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving. Quality professionals are frequently required to engage in two areas that are as certain as death and taxes. The first is involvement in activities intended to result in continuous improvement, and the second is problem-solving. There are …

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Nonconformity and Corrective Action in ISO 9001

Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of nonconformance and the corrective action process for management system standards. Management system standards (MSS) will prevent nonconformities using the process approach, the plan, do, check, act (PDCA) cycle and by utilising risk-based thinking. The process-based approach, which could be said to be more ‘reactive’, enables …

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Appreciative Inquiry and Future-Focused ISO Audit

Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even worse, fault-finding and …

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Impact of MSS 1000:2014 on Quality Professional

Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional. Quality professionals now have free access to a very powerful management tool called MSS 1000:2014, with many novel features that will help them gain recognition, respect and influence at the highest levels of management. It is a universal management system …

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Improving Operational Efficiency and Quality Excellence

Eric Stoop, CEO at EASE Inc – a developer of plant floor audits and insights software in the US – provides his top five tips to help manufacturing businesses overcome the obstacles posed by Covid-19.   As the UK’s manufacturing sector continues its recovery, a feeling of optimism is spreading throughout the industry as vaccines …

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Maintain Documented Information in ISO 9001:2015

Alex Woods offers a guide to the documented information requirements in ISO 9001:2015. One of the more eagerly discussed differences between ISO 9001:2015 and its predecessor is the absence of the terms “documents” and “records”. The six mandatory documented procedures are gone, so too has the requirement for a documented quality manual. Instead, throughout the …

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Improvement Through Transitioning to ISO 9001:2015

Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015. As with many organisations, our QMS had suffered from a ‘cut-and-paste’ culture with various processes and procedures being added to satisfy audit findings over time. The system …

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Changes And Impact of ISO 22000:2018 Food Safety Management System

As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes. As the European Union announces its intention to hold a crisis meeting in the wake of yet another food safety incident (Fipronil egg scandal, August 2017), national populations are left once again questioning who …

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