ISO Quality Management

Top 5 Quality Management Failures

Successful QMS implementations require careful planning, a commitment to quality from top to bottom, effective change management, and a culture of continuous improvement. Addressing these common pitfalls can increase the likelihood of a successful QMS implementation. Quality management failures can have significant negative impacts on organizations. Here are five top quality management failures:  Lack of …

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7 Wonders of Quality Management Systems (QMS)

The “7 Wonders of Quality Management Systems (QMS)” are not an officially recognized list like the Seven Wonders of the World, but they are seven key elements or principles that are often considered fundamental for a successful 7 Wonders of Quality Management Systems implementation. These principles are essential for organizations looking to improve their quality, …

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10 Crucial Steps in Implementing a Quality Management System (QMS)

Quality Management System (QMS) is a set of policies, processes, and procedures implemented by an organization to ensure that its products or services meet or exceed customer requirements and expectations consistently. A QMS is designed to enable an organization to identify and meet the needs of its customers, enhance customer satisfaction, and achieve continual improvement …

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Conducting Safe On-Site Audit During Pandemic

Safe On-Site Audit During Pandemic Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic. The Covid-19 pandemic has introduced new challenges to most organisation’s management systems. For compliance with conformity and assessment requirements, …

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Effective Approach and Interaction Determined a Successful Audit

Effective Approach and Interaction Determined a Successful Audit Stanley O’Donnell IRCA Principal Auditor, has conducted audits globally in a variety of industries including aerospace, medical, oil and gas, to name a few. He has experienced many pitfalls when auditing and shares some of the obstacle’s auditors should avoid. When auditing any internationally recognised management system …

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Essential of Using Right Approach in Problem Solving

Using Right Approach in Problem Solving Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving. Quality professionals are frequently required to engage in two areas that are as certain as death and taxes. The first is involvement in activities intended to result in continuous improvement, and …

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Nonconformity and Corrective Action in ISO 9001

Nonconformity and Corrective Action in ISO 9001 Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of nonconformance and the corrective action process for management system standards. Management system standards (MSS) will prevent nonconformities using the process approach, the plan, do, check, act (PDCA) cycle and by utilising risk-based thinking. The process-based approach, which could …

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Appreciative Inquiry and Future-Focused ISO Audit

Future-Focused ISO Audit Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even …

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Impact of MSS 1000:2014 on Quality Professional

Impact of MSS 1000:2014 on Quality Professional Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional. Quality professionals now have free access to a very powerful management tool called MSS 1000:2014, with many novel features that will help them gain recognition, respect and influence at the highest levels of …

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