Benefits of Implementing ISO 41001 Facility Management

Benefits of Implementing ISO 41001: The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever. If it had not been 15 years in the making, the release of ISO 41001 ‘Facility management —…

Bringing Better Quality Into Construction Through QMS

Bringing Better Quality Into Construction Through QMS Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector.  Daniel Moore: How would you sum up your experience of…

Benefits of Second Party Audits for QMS Improvement

Benefits of Second Party Audits for QMS Improvement: Gordon McNeil, CQP MCQI, IRCA Principal Auditor, explains the importance of second party audits, and the role that accreditation and certification can play Certification to the ISO 9001 standard is often a minimum customer requirement for external product and service providers and their sub-tiers. As organisations seek…

Changes of Organisational Knowledge on ISO 9001

Changes in Organisational Knowledge on ISO 9001: IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding. Today we live in a world where change is inevitable. Emerging disruptive technologies give us new opportunities in new markets, while making the current technologies and systems…

Building Quality Culture Through TQM

Building Quality Culture Through TQM: Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success. Understanding the meaning of Total Quality Management (TQM) is not simple, just as it would be to design a bridge…

Eliminating of The Management Representative Roles in QMS

Eliminating of The Management Representative Roles in QMS: Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001. Auditing was much easier when a management representative was a requirement in…

ISO 14001:2015 and Processes to Achieve Environmental Goals

ISO 14001 and Processes to Achieve Environmental Goals: Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals The world’s environment has changed a great deal since the publication of the second version of ISO 14001 Environmental management systems in 2004. Businesses’…

Forward Looking Quality Management Standards

Forward Looking Quality Management Standards: Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards. On Monday 4 May, the ISO Quality Management and Quality Assurance Committee (TC/176) circulated its TC176 future concepts…

Application of Security Industry Standards

Security Industry Standards: Tony Brachmanski, CQP MCQI, IRCA Principal Auditor, provides an insight into the purpose and structure of the Approved Contractor Scheme (ACS), and the approach third party ACS- approved auditors are applying to assess businesses against the standard. For many years, the private security industry has been perceived to have a poor reputation,…