Increase Employee Engagement Through ISO 9001

Employee Engagement Increasing Through ISO 9001: How much do employees genuinely care about what happens to the future of their organisation? Richard Walsh, Principal Assessor at NQA, explores. One of the key factors to running a successful business is knowing how to engage employees. If the leaders of an organisation understand the level of passion…

Risk Analysis and Project Management

Risk Analysis and Project Management: Stanley O’Donnell, CQP MCQI, Managing Director at Advanced Management Systems, explores the importance of analysing potential risks before launching a project With the introduction of the new standard revisions of ISO 9001 quality management systems and AS 9100, an ISO 9001-based quality management system standard focused on aerospace quality, the emphasis on…

Effective Communication is Important in Audits

Effective Communication is Important in Audits: Yemi Shodipo, Director of Charis The Training Company in Lancashire, UK, explains how auditors can improve communication with their auditees The origin of the word ‘audit’ derives from the Latin word ‘audire’, which means ‘to hear’ or ‘hearing’. It is the same root word that produced the English word…

Maintain Certification and Accreditation Through Remote Audit

Maintain Certification and Accreditation: The Covid-19 pandemic and government restrictions have seen remote working and the curtailing of services become the new norm for many organizations. Jeff Ruddle, Strategic Development Director at UKAS explains how UKAS is helping conformity assessment bodies during this time. During this national emergency, the need for reliable, competent, and verifiable…

Remote Audits – A new normal for Management System

Remote Audits: Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how virtual audits can help auditors with conducting successful audits during and after the coronavirus pandemic. As the Covid-19 pandemic turns the world upside down, we are all forced to define a new ‘normal’. For businesses, that might…

Risk Management and Auditing in ISO 9001:2015

Risk Management and Auditing in ISO 9001: Andrew Holt looks at what context ISO 9001:2015 places on the management systems auditor and risk management. Quality and risk management would seem to be natural bedfellows. Yet, how often do quality managers and risk managers work together in a meaningful way? There is no doubt the reason…

Risk Based Thinking and Quality Manual in ISO 9001:2015

Risk Based Thinking and Quality Manual in ISO 9001:2015 Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 – Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting your business certified…

ISO 44001 Collaborative Business Relationship Management Systems

ISO 44001 Collaborative Business Relationship Management Systems: Discover how organisations can strengthen working relationships to optimise value creation. David Hawkins, Chair of the committee that designed the business collaboration standard, shares his insight and top tips for implementation The business collaboration standard, ‘ISO 44001:2017’ empowers organisations to foster relationships internally and with external parties. The…