October 2022

The Impact of Industry 4.0 on Quality Management System

Quality management systems are designed to ensure the quality of a product or service. The latest technologies have brought about Industry 4.0, which revolutionizes the way in which production processes are managed, and how businesses conduct business with customers. This article explores how Industry 4.0 will impact those working in the fields of quality management […]

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How ISO Document Control Software Improves Your Quality Management System

ISO is an international standard for a Quality Management System. ISO certified company must follow the requirements set forth in the ISO 9001 Standard. One of the main requirements is “maintain documented information to support the operation of processes and show the processes are being carried out as planned.” In this article, we will learn

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Customer Satisfaction – Increasing Your Customer Base With Referrals From The Happy Customers

Part of the growth of a business is building relationships with new customers. But how do you make it easier for your happy customers to refer others? This article will tell you about ways to encourage referrals from your happy customers and give you some tips on how to maximize your referral program for success! 

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