QMS Implementation: Beyond Client Demands

Is your QMS implementation just based on clients demand? Meeting client requirements has always been a top priority for organizations. Whether it’s delivering products on time, maintaining competitive pricing, or adhering to specific quality standards, businesses often find themselves adjusting their strategies to accommodate client demands. One such demand that has gained prominence in recent…

Conducting Safe On-Site Audit During Pandemic

Safe On-Site Audit During Pandemic Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic. The Covid-19 pandemic has introduced new challenges to most organisation’s management systems. For compliance with conformity and assessment requirements,…

Appreciative Inquiry and Future-Focused ISO Audit

Future-Focused ISO Audit Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even…

Supplier Management and Supplier Audit After Brexit

Supplier Management and Supplier Audit After Brexit Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021. Daniel Moore: What threats and opportunities, related to Brexit and trade deals, are emerging in supply chain and logistics management?  Malcolm Harrison: Supply…

The High Level Structure Management System Standards

High Level Structure Management System Standards Horacio Martirena, a CQI technical assessor, IRCA Lead Auditor and Independent Consultant in management systems, outlines the development of the Harmonised Approach and the issues it addresses, and what it needs to resolve. The beginning: two standards Until the beginning of the 21st century, there were two ISO management system…

ISO 45006 in Preventing and Managing Infectious Diseases

How ISO 45006 Preventing and Managing Infectious Diseases Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards. Introduction Following the publication of ‘General guidelines for safe working during the COVID-19 pandemic’ in December, the intention was for TC283/WG5…

Leadership and Quality Professionals in ISO 9001

Andrew Holt identifies the most significant change contained within ISO 9001:2015, that of ‘leadership’, and what it means for quality professionals. The move from ‘Management responsibility’ to ‘Leadership’ is perhaps the most significant and far-reaching change contained within ISO 9001:2015, although the actual impact will depend very much on where each organisation is starting from….

Impact of MSS 1000:2014 on Quality Professional

Impact of MSS 1000:2014 on Quality Professional Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional. Quality professionals now have free access to a very powerful management tool called MSS 1000:2014, with many novel features that will help them gain recognition, respect and influence at the highest levels of…

Improving Operational Efficiency and Quality Excellence

Improving Operational Efficiency and Quality Excellence Eric Stoop, CEO at EASE Inc – a developer of plant floor audits and insights software in the US – provides his top five tips to help manufacturing businesses overcome the obstacles posed by Covid-19.   As the UK’s manufacturing sector continues its recovery, a feeling of optimism is…

Quality Policy Requires Consistent Quality Objectives and Planning for Sustaining Business

Quality Policy Requires Consistent Quality Objectives and Planning for Sustaining Business Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth. The CQI describes quality as the process of making organizations perform for their stakeholders, and most would agree…