Upgrading Standards for the Global Moving Business.

Due to the impact of the global pandemic and ever-increasing scrutiny of the environmental practices of relocation businesses, the industry is gearing up for an important update to its quality standard. FIDI Global Alliance is an association for quality-certified international moving and relocation businesses, specialising in moves from one country to another. Working with a FIDI-affiliated company is a pre-requisite for many HR and mobility teams in large…

Dealing with Incorrect Information.

In our latest dilemma, find out what to do when a company appears to have supplied duplicate testing images in order to meet the delivery requirement. Dilemma A customer quality engineer is conducting a release inspection at a manufacturer of high-pressure ball valves. The valves are for a pipeline project in northern Alaska. The contract requires full radiographic non-destructive testing of the welds for the flange ends of four valves. The engineer asks…

The Context of the Organisation

Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes. Many businesses are apprehensive about the new requirement in ISO 9001:2015 – clause 4.1 ‘Understanding the Organization and its Context’. However, management teams should think…

ISO 44001: Collaborating to reach new heights

Discover how organisations can strengthen working relationships to optimise value creation. David Hawkins, Chair of the committee that designed the business collaboration standard, shares his insight and top tips for implementation The business collaboration standard, ‘ISO 44001:2017’ empowers organisations to foster relationships internally and with external parties. The guidance document, ‘ISO 44002:2019,’ published in autumn…