Andrew Holt identifies the most significant change contained within ISO 9001:2015, that of ‘leadership’, and what it means for quality professionals. The move from ‘Management responsibility’ to ‘Leadership’ is perhaps the most significant and far-reaching change contained within ISO 9001:2015, although the actual impact will depend very much on where each organisation is starting from….
Impact of MSS 1000:2014 on Quality Professional Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional. Quality professionals now have free access to a very powerful management tool called MSS 1000:2014, with many novel features that will help them gain recognition, respect and influence at the highest levels of…
Improving Operational Efficiency and Quality Excellence Eric Stoop, CEO at EASE Inc – a developer of plant floor audits and insights software in the US – provides his top five tips to help manufacturing businesses overcome the obstacles posed by Covid-19. As the UK’s manufacturing sector continues its recovery, a feeling of optimism is…
Quality Policy Requires Consistent Quality Objectives and Planning for Sustaining Business Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth. The CQI describes quality as the process of making organizations perform for their stakeholders, and most would agree…
Alex Woods offers a guide to the documented information requirements in ISO 9001:2015. One of the more eagerly discussed differences between ISO 9001:2015 and its predecessor is the absence of the terms “documents” and “records”. The six mandatory documented procedures are gone, so too has the requirement for a documented quality manual. Instead, throughout the…
Colin MacNee analyses the latest developments on ISO/DIS 45001 and finds some significant changes have been introduced. The Draft International Standard, ISO/DIS 45001 occupational health and safety management systems – Requirements with guidance for use, has been published for ballot and comment. There are significant changes from the second committee draft (CD 2). Annex SL High…
Top Management in QMS In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how the quality managers can encourage senior teams to take the ownership and more responsibility for their management system(s). Dilemma The QMS manager for a national service delivery organisation has scheduled a formal quarterly management review meeting…
Strategic To Improve Audit Quality Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day. Most of us will still remember the times when the third-party auditor(s) came and met the quality management representative to…
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015. I’ve been training professionals in coaching and auditing skills for many years. When I discuss internal issues arising in business I constantly come across the…
Challenges And Benefits of ISO 9001 Antonis Louloudis, CQP MCQI, head of SWISS APPROVAL/TUV Rheinland-North Hellas Branch, Greece, tells Andrew Holt that effective ISO 9001:2015 transition is about embracing the standard’s philosophy. Antonis Louloudis, CQP MCQI, is head of SWISS APPROVAL TECHNISCHE BEWERTUNG SA/TUV Rheinland representative office at the North Hellas Branch in Thessaloniki, Greece,…
