ISO Audit

ISO Audit – A Future Looking Process to Prevent Recurrence of Nonconformities

Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory.  Do your auditees feel that you, as the auditor, add value to their work? Do they request you to audit them again in the future, and value your …

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Impact of Covid 19 on Management System Audit in Various Sectors

The CQI|IRCA shares advice and guidance available to help auditors with conducting successful audits amid the coronavirus pandemic. IRCA certificated management systems auditors may be affected for a considerable time, as organisations put stringent rules in place to cope with the coronavirus disease (Covid-19). The CQI|IRCA has shared guidance from the accreditation and certification community to assist …

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Effective Decision-Making Through Evidence-Based Approach

Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.   Facts, evidence and data analysis can support objectivity and confidence in decision-making – but how does evidence-based decision-making really benefit organisations and audit professionals? For a start, evidence is more reliable and …

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Third-Party Food Safety Certification Auditing

Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.  With sudden and significant disruptions in the audit processes during the pandemic, third-party food safety certification has faced one of its most challenging times. However, this period of disruption has served to highlight the significant and increasing threats that third-party food safety certification has faced for some time. For …

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Effective Audit Management Through Cloud Based System

Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.  When Tracey Brailsford joined Derbyshire Community Health Services NHS Foundation Trust in 2015, the organisation’s clinical audit activity was based around paper forms and spreadsheets. …

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Third-Party Audits During Pandemic of ISO 9001

Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing. Many organisations have switched to remote audits during their vendor selection and due-diligence auditing phase. For some organisations, especially those within the life sciences industry, this …

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Adopting Strategic Audit To Improve Audit Quality

Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day. Most of us will still remember the times when the third-party auditor(s) came and met the quality management representative to ask about the quality policy, …

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Understanding Quality Policy for Effective Auditing in ISO 9001:2015

Andrew Holt examines how ISO 9001:2015 sets out the development and communication of the quality policy and what this means for auditors. It is in sub-clause 5.2.1 of ISO 9001:2015 that sets out the requirements of top management in respect of the organisation’s quality policy. Top management must establish a quality policy that is appropriate …

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