Digitalization And Management Systems: DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today. How can quality professionals prepare for the future? Quality professionals need to stay fit. Historically the world has moved…
Involve Everyone to Achieving ISO 9001:2015 Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach. Gordon Dunbar, Quality Manager at ETAL Group, explores how this approach requires involvement not just from board room to factory floor, but throughout the organisation’s ecosystem….
Understanding Objective of Management System Audit William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits. Dilemma A medium-sized pharmaceutical company, with a global presence, recently appointed a new managing director…
Criteria of Integrated Management Systems Audit: Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model for managing the requirements of auditing integrated management systems. I don’t know about you, but when I have to manage an internal audit system I always have the same concerns: How do I stop losing auditors? How do I…
A Success Path to Achieve Company Vision, Mission, and Goals: Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision. Most organisations’ top management have a vision, but not all of them achieve their strategic planning goals. This…
Maintaining Quality Standards During The Covid 19: Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic. Businesses around the world have been disturbed and had to revise their yearly plans, due to the coronavirus pandemic. The healthcare industry, in particular, witnessed…
Changes from OHSAS 18001 to ISO 45001: The British Standards Institution and CBRE GWS EMEA offer some advice and share the challenges faced by early adopters of the world’s first global health and safety standard. With the publication of ISO 45001:2018, efforts to migrate from BS OHSAS 18001 (Occupational health and safety management systems) to…
Internal Auditor Maintain Its Independence: Andy Nichols, CQP MCQI, Program Manager at Michigan Manufacturing Technology Center, US, explains how internal auditors can achieve the independence requirements of ISO 9001. One of the most frequently misunderstood and debated requirements of the ISO 9001:2015 requirements for Internal Audits (9.2.2) is the idea that auditors are ‘independent’ of…
Fair Assessment Practices In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively. Dilemma An accreditation manager is shortly due to begin assessing an external company that wants to become accredited…
Achieving Quality Professional Status Victoria Tait, Quality Specialist at Qualitait – a division of J Tait & Sons, UK, talks to Daniel Moore about securing Chartered Quality Professional status (CQP MCQI), and what others should consider when regrading. Daniel Moore: What made you decide to apply for this grade? Victoria Tait: I have worked in quality…
