ISO 9001:2015

ISO 9001 Quality Management System and ISO Document Control

The ISO 9001 standard sets out specific requirements for a quality management system that will enhance your ability to consistently provide products and services that meet customer requirements as well as rules and regulations. Applicable to all types of companies in any industry, the standard is based on a set of quality management principles including …

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ISO 9001 Quality Management System in Construction Sector

ISO 9001 Quality Management System in Construction Sector A study into the potential risks being taken by construction businesses in Myanmar demonstrates how they could improve quality and performance by implementing quality management systems.   The past decade has seen a major increase in the number of construction projects in Myanmar (known until 1989 as Burma). …

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Competence, Awareness and Communication in People Engagement

Three Keys to Success need to be put into practice (Competence, Awareness and Communication) Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor.  The competence and behaviour of the people within any organisation inevitably has a major impact …

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Evaluating ISO 9001 Revision Requirement

Evaluating ISO 9001 Revision Requirement Used by millions of organizations around the globe, the world-standard reference for quality, ISO 9001, Quality management systems – Requirements, has just passed its “warrant of fitness”. Like all ISO standards, ISO 9001 undergoes a systematic review every five years to decide whether it is still valid or needs updating. This is important to …

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Handling of Incorrect Data During Auditing

Handling of Incorrect Data During Auditing In our latest dilemma, find out what to do when a company appears to have supplied duplicate testing images in order to meet the delivery requirement. Dilemma A customer quality engineer is conducting a release inspection at a manufacturer of high-pressure ball valves. The valves are for a pipeline project in northern Alaska. The contract requires full radiographic non-destructive testing of the welds for the flange …

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Essential of Using Right Approach in Problem Solving

Using Right Approach in Problem Solving Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving. Quality professionals are frequently required to engage in two areas that are as certain as death and taxes. The first is involvement in activities intended to result in continuous improvement, and …

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Nonconformity and Corrective Action in ISO 9001

Nonconformity and Corrective Action in ISO 9001 Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of nonconformance and the corrective action process for management system standards. Management system standards (MSS) will prevent nonconformities using the process approach, the plan, do, check, act (PDCA) cycle and by utilising risk-based thinking. The process-based approach, which could …

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ISO/IEC 27022 Incorporation with Process Approach in Information Security Management System

ISO/IEC 27022 Incorporation with Process Approach Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, outlines the newest guidance on information security implementation and operation. In the early days of management systems, a high degree of emphasis was placed on operating in accordance with specific, designated procedures. Management system standards were highly prescriptive, …

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Value of ISO Audit in Different Industries

ISO Audit in Different Industries Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future. As an industry practitioner, I have helped manufacturing organisations across geographical regions and industries achieve improvements and have conducted research, most recently into Quality 4.0 and smart manufacturing. Through my work, I have observed emerging trends, such as Industry 4.0, artificial intelligence, machine learning, blockchain, the Internet of Things (IoT) and virtual reality. Some questions that have arisen during my research include: How …

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