Remote Audit

Aligning Internal Audits With Organisation’s Objectives in QM

Andy Nichols CQP MCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, makes the case for why an accredited Internal Audit Programme Manager qualification and associated training course is necessary.  Many of us who are responsible for meeting the internal audit requirements of ISO 9001:2015 Quality management systems – requirements, or one …

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How Do You Host Remote Audit Using A Paper-Based System

Quality professional Sarah-Jayne Henderson CQP MCQI outlines how to host a remote audit effectively for a paper-based system. It may seem surprising that so many companies are still paper-based in this era of ever-expanding information technology (IT). However, it is still relatively common practice in some industries, such as the life sciences. There are a …

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Remote ISO Audit During The Covid 19 Pandemic

Gordon McNeil, IRCA Principal Auditor, has conducted audits globally in a variety of industries, including nuclear, defence, aerospace and civil aviation. He shares his experience and advice on how remote audits can continue to be conducted during the Covid-19 pandemic. Many organisations, including national and international certification and accreditation bodies, have introduced remote assessments in …

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Handling of Incorrect Data During Auditing

In our latest dilemma, find out what to do when a company appears to have supplied duplicate testing images in order to meet the delivery requirement. Dilemma A customer quality engineer is conducting a release inspection at a manufacturer of high-pressure ball valves. The valves are for a pipeline project in northern Alaska. The contract requires full radiographic non-destructive testing of the welds for the flange ends of four valves. The engineer asks …

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Third-Party Audits During Pandemic of ISO 9001

Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing. Many organisations have switched to remote audits during their vendor selection and due-diligence auditing phase. For some organisations, especially those within the life sciences industry, this …

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Adopting Strategic Audit To Improve Audit Quality

Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day. Most of us will still remember the times when the third-party auditor(s) came and met the quality management representative to ask about the quality policy, …

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Understanding Quality Policy for Effective Auditing in ISO 9001:2015

Andrew Holt examines how ISO 9001:2015 sets out the development and communication of the quality policy and what this means for auditors. It is in sub-clause 5.2.1 of ISO 9001:2015 that sets out the requirements of top management in respect of the organisation’s quality policy. Top management must establish a quality policy that is appropriate …

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Major Auditing Standard Change to ISO 19011 & ISO/IEC 17021

Richard Green explains crucial changes to ISO 19011 and ISO/IEC 17021-1 and reveals what this will mean for the quality profession. Two of the principal standards underpinning the world of management system audit are currently in the process of revision. The good news is that the CQI, as a Category A Liaison to the technical …

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Managing An Audit According to ISO 19011 Guidelines

Richard Green explains the fundamental changes to ISO 19011:2011 ISO 19011:2011 provides guidance on auditing management systems. It identifies the principles of auditing and provides advice as to how to manage an audit programme and conduct management system audits. It additionally advises on the evaluation of the competence of individuals involved in the audit process, …

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