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Perspective from Certification Body, Auditor and Auditee on Remote Auditing

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Perspective from Certification Body, Auditor and Auditee on Remote Auditing: Dean Blevins, CQP MCQI, Product Quality Specialist at Almac Group reveals what was discussed at the latest CQI Northern Ireland branch event on remote auditing.  On Tuesday 5 May 2020, the CQI’s Northern Ireland branch hosted an online webinar called ‘Remote Auditing – A 360 Degree Perspective’. The branch event, which was…

Setting, Understanding and Achieving KPI

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Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business. I had the pleasure of working for an organisation where I was instrumental in developing a three-year quality strategy. Akin to many business strategies, the one I was helping to create was linked…

Strengthen Cost Management Through Internal Audit

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Cost Management Through Internal Audit: Jeff Monk, CQP FCQI, Managing Director of auditing training and consultancy firm, Jemo International, shares his simple steps to help organisations curtail costs and improve business performance through audits. Many senior executives view quality as an overhead cost, necessary but not profit making. This article is based on work that we,…

Understanding Quality Policy, Quality Objectives and Planning to Achieve Them

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Understanding Quality Policy, Quality Objectives and Planning to Achieve Them: Andrew Holt examines how ISO 9001:2015 sets out the development and communication of the quality policy and what this means for auditors. It is in sub-clause 5.2.1 of ISO 9001:2015 that sets out the requirements of top management in respect of the organisation’s quality policy….

Benefits of Implementing ISO 41001 Facility Management

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Benefits of Implementing ISO 41001: The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever. If it had not been 15 years in the making, the release of ISO 41001 ‘Facility management —…

Bringing Better Quality Into Construction Through QMS

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Bringing Better Quality Into Construction Through QMS Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector.  Daniel Moore: How would you sum up your experience of…

Benefits of Second Party Audits for QMS Improvement

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Benefits of Second Party Audits for QMS Improvement: Gordon McNeil, CQP MCQI, IRCA Principal Auditor, explains the importance of second party audits, and the role that accreditation and certification can play Certification to the ISO 9001 standard is often a minimum customer requirement for external product and service providers and their sub-tiers. As organisations seek…

Changes of Organisational Knowledge on ISO 9001

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Changes in Organisational Knowledge on ISO 9001: IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding. Today we live in a world where change is inevitable. Emerging disruptive technologies give us new opportunities in new markets, while making the current technologies and systems…

Building Quality Culture Through TQM

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Building Quality Culture Through TQM: Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success. Understanding the meaning of Total Quality Management (TQM) is not simple, just as it would be to design a bridge…

Eliminating of The Management Representative Roles in QMS

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Eliminating of The Management Representative Roles in QMS: Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001. Auditing was much easier when a management representative was a requirement in…