Category: ISO Audit

Effective Decision-Making Through Evidence-Based Approach

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Effective Decision-Making Through Evidence-Based Approach Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.   Facts, evidence and data analysis can support objectivity and confidence in decision-making – but how does evidence-based decision-making really benefit organisations and audit professionals? For a start,…

Third-Party Food Safety Certification Auditing

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Third-Party Food Safety Certification Auditing Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.  With sudden and significant disruptions in the audit processes during the pandemic, third-party food safety certification has faced one of its most challenging times. However, this period of disruption has served to highlight the significant and increasing threats that…

Effective Audit Management Through Cloud Based System

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Effective Audit Management Through Cloud Based System Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.  When Tracey Brailsford joined Derbyshire Community Health Services NHS Foundation Trust in 2015, the organisation’s clinical…

Third-Party Audits During Pandemic of ISO 9001

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Third-Party Audits During Pandemic of ISO 9001 Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing. Many organisations have switched to remote audits during their vendor selection and due-diligence auditing phase. For some organisations, especially…

Adopting Strategic Audit To Improve Audit Quality

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Strategic To Improve Audit Quality Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day. Most of us will still remember the times when the third-party auditor(s) came and met the quality management representative to…

Understanding Quality Policy for Effective Auditing in ISO 9001:2015

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Quality Policy for Effective Auditing in ISO 9001:2015 Andrew Holt examines how ISO 9001:2015 sets out the development and communication of the quality policy and what this means for auditors. It is in sub-clause 5.2.1 of ISO 9001:2015 that sets out the requirements of top management in respect of the organisation’s quality policy. Top management…

Keys Success Factors for Risk Evaluation Audit

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Keys Success Factors for Risk Evaluation Audit Andrew Ward explains how he helped create a bespoke audit solution to support Balfour Beatty and Crossrail during construction of the new Woolwich station. Audit schedules are the basic requirement for checking what and when quality processes and outputs should be measured to gain the maximum benefits for…

Major Auditing Standard Change to ISO 19011 & ISO/IEC 17021

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Major Auditing Standard Change to ISO 19011 & ISO/IEC 17021 Richard Green explains crucial changes to ISO 19011 and ISO/IEC 17021-1 and reveals what this will mean for the quality profession. Two of the principal standards underpinning the world of management system audit are currently in the process of revision. The good news is that…

Managing An Audit According to ISO 19011 Guidelines

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Managing Audit According to ISO 19011 Guidelines Richard Green explains the fundamental changes to ISO 19011:2011 ISO 19011:2011 provides guidance on auditing management systems. It identifies the principles of auditing and provides advice as to how to manage an audit programme and conduct management system audits. It additionally advises on the evaluation of the competence…

Strengthen Cost Management Through Internal Audit

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Cost Management Through Internal Audit: Jeff Monk, CQP FCQI, Managing Director of auditing training and consultancy firm, Jemo International, shares his simple steps to help organisations curtail costs and improve business performance through audits. Many senior executives view quality as an overhead cost, necessary but not profit making. This article is based on work that we,…