Category: ISO 9001:2015

ISO/IEC 27022 Incorporation with Process Approach in Information Security Management System

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ISO/IEC 27022 Incorporation with Process Approach Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, outlines the newest guidance on information security implementation and operation. In the early days of management systems, a high degree of emphasis was placed on operating in accordance with specific, designated procedures. Management system standards were highly prescriptive,…

Value of ISO Audit in Different Industries

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ISO Audit in Different Industries Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future. As an industry practitioner, I have helped manufacturing organisations across geographical regions and industries achieve improvements and have conducted research, most recently into Quality 4.0 and smart manufacturing. Through my work, I have observed emerging trends, such as Industry 4.0, artificial intelligence, machine learning, blockchain, the Internet of Things (IoT) and virtual reality. Some questions that have arisen during my research include: How…

The High Level Structure Management System Standards

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High Level Structure Management System Standards Horacio Martirena, a CQI technical assessor, IRCA Lead Auditor and Independent Consultant in management systems, outlines the development of the Harmonised Approach and the issues it addresses, and what it needs to resolve. The beginning: two standards Until the beginning of the 21st century, there were two ISO management system…

ISO 45006 in Preventing and Managing Infectious Diseases

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How ISO 45006 Preventing and Managing Infectious Diseases Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards. Introduction Following the publication of ‘General guidelines for safe working during the COVID-19 pandemic’ in December, the intention was for TC283/WG5…

Leadership and Quality Professionals in ISO 9001

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Andrew Holt identifies the most significant change contained within ISO 9001:2015, that of ‘leadership’, and what it means for quality professionals. The move from ‘Management responsibility’ to ‘Leadership’ is perhaps the most significant and far-reaching change contained within ISO 9001:2015, although the actual impact will depend very much on where each organisation is starting from….

Improving Operational Efficiency and Quality Excellence

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Improving Operational Efficiency and Quality Excellence Eric Stoop, CEO at EASE Inc – a developer of plant floor audits and insights software in the US – provides his top five tips to help manufacturing businesses overcome the obstacles posed by Covid-19.   As the UK’s manufacturing sector continues its recovery, a feeling of optimism is…

Quality Policy Requires Consistent Quality Objectives and Planning for Sustaining Business

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Quality Policy Requires Consistent Quality Objectives and Planning for Sustaining Business Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth. The CQI describes quality as the process of making organizations perform for their stakeholders, and most would agree…

Maintain Documented Information in ISO 9001:2015

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Alex Woods offers a guide to the documented information requirements in ISO 9001:2015. One of the more eagerly discussed differences between ISO 9001:2015 and its predecessor is the absence of the terms “documents” and “records”. The six mandatory documented procedures are gone, so too has the requirement for a documented quality manual. Instead, throughout the…

Make Quality Behaviors A Habit

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Make Quality Behaviors A Habit Paul Vaughan CQP, FCQI, Lead Quality Manager in Projects at Siemens Mobility, asks you to put yourself in your customers’ shoes and make quality a habit. Think about the following three scenarios: Scenario 1: Having paid good money for a theatre ticket, you find that the stage view is obscured….

Improvement of Quality Management in Social Care

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Improvement of Quality Management in Social Care Himu Gupta, CQP MCQI, an Independent Consultant and Trainer in quality control and quality assurance, explores the ways quality management can be improved in social care. More and more social care agencies are investing in the development and implementation of a quality management system. They are aiming to achieve best…