Supplier Corrective Action is a process used by organizations to address non-conforming products or services provided by their suppliers. When a supplier’s product or service does not meet the organization’s quality requirements, a non-conformance is identified, and the organization initiates the Supplier Corrective Action process. This process involves working with the supplier to identify the …
Handling of Incorrect Data During Auditing In our latest dilemma, find out what to do when a company appears to have supplied duplicate testing images in order to meet the delivery requirement. Dilemma A customer quality engineer is conducting a release inspection at a manufacturer of high-pressure ball valves. The valves are for a pipeline project in northern Alaska. The contract requires full radiographic non-destructive testing of the welds for the flange …
Implementing 8D Problem Solving Methodology for Business Continuity Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances. Within all aspects of any service, quality remains the integral commodity of how we continue to improve our services, our staff and ourselves. Working towards continual improvement …
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