A Success Path to Achieve Company Vision, Mission, and Goals: Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision. Most organisations’ top management have a vision, but not all of them achieve their strategic planning goals. This…
Fair Assessment Practices In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively. Dilemma An accreditation manager is shortly due to begin assessing an external company that wants to become accredited…
Internal Training for Achieving Quality Standard: Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation Based in Berkshire, UK, AWE has been at the…
Supply Chain Productivity Through Digitalization: It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon Supply chain productivity…
Write Effective Nonconformity Statements: Joseph Krolikowski, QMS Technical Director and Auditor at Perry Johnson Registrars, explains why writing non-conformity statements is an essential part of the auditing process. Nonconformities are not usually something that most people are terribly happy to receive during an audit. However, if the nonconformity statement isn’t adequately written it can make…
Eliminating of The Management Representative Roles in QMS: Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001. Auditing was much easier when a management representative was a requirement in…
Forward Looking Quality Management Standards: Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards. On Monday 4 May, the ISO Quality Management and Quality Assurance Committee (TC/176) circulated its TC176 future concepts…
Quality Management and Industry 4.0 Technology for Automotive Sector: Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, explores how quality management and Industry 4.0 technology can tackle the latest trends in the automotive industry The automotive industry is transforming as innovative technology, shifting business models and changing driver behaviours impact the…
