Implementing ISO 22301 Business Continuity Management System (BCMS) We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively. Irrespective of what your organisation exists to do, there will be times when an unforeseen event occurs and brings normal operations to a halt. This could…
Digitalization And Management Systems: DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today. How can quality professionals prepare for the future? Quality professionals need to stay fit. Historically the world has moved…
Achieve Business Excellence from Quality Standards: Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards. ISO standards cover only a subset of what makes a business operate. Another way…
Towards Process Automation in Digital Era: Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally-advanced era. We all know that widespread process automation is upon us. However, no longer is automation the preserve of the big one-off IT project with defined…
A Success Path to Achieve Company Vision, Mission, and Goals: Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision. Most organisations’ top management have a vision, but not all of them achieve their strategic planning goals. This…
Achieving Quality Professional Status Victoria Tait, Quality Specialist at Qualitait – a division of J Tait & Sons, UK, talks to Daniel Moore about securing Chartered Quality Professional status (CQP MCQI), and what others should consider when regrading. Daniel Moore: What made you decide to apply for this grade? Victoria Tait: I have worked in quality…
Internal Training for Achieving Quality Standard: Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation Based in Berkshire, UK, AWE has been at the…
Reduce Quality Cost Through ISO 9001: Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses. When a customer experiences poor quality or bad service from an organisation, they will often go to the latter’s competitor to meet his/her demands. This is the…
Bringing Better Quality Into Construction Through QMS Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector. Daniel Moore: How would you sum up your experience of…
Building Quality Culture Through TQM: Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success. Understanding the meaning of Total Quality Management (TQM) is not simple, just as it would be to design a bridge…
