ISO is an international standard for a Quality Management System. ISO certified company must follow the requirements set forth in the ISO 9001 Standard. One of the main requirements is “maintain documented information to support the operation of processes and show the processes are being carried out as planned.” In this article, we will learn…
ISO/IEC 27022 Incorporation with Process Approach Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, outlines the newest guidance on information security implementation and operation. In the early days of management systems, a high degree of emphasis was placed on operating in accordance with specific, designated procedures. Management system standards were highly prescriptive,…
Andrew Holt identifies the most significant change contained within ISO 9001:2015, that of ‘leadership’, and what it means for quality professionals. The move from ‘Management responsibility’ to ‘Leadership’ is perhaps the most significant and far-reaching change contained within ISO 9001:2015, although the actual impact will depend very much on where each organisation is starting from….
Alex Woods offers a guide to the documented information requirements in ISO 9001:2015. One of the more eagerly discussed differences between ISO 9001:2015 and its predecessor is the absence of the terms “documents” and “records”. The six mandatory documented procedures are gone, so too has the requirement for a documented quality manual. Instead, throughout the…
Moving Towards Digitization for Construction Sector: Ian Mills and Mike Buss speak to Alicia Dimas about how new technologies are changing the construction industry and helping quality managers to better perform their jobs. Digital technologies can generate value for the construction industry. The application of these new technologies can improve productivity, reduce risks and increase…
Towards Process Automation in Digital Era: Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally-advanced era. We all know that widespread process automation is upon us. However, no longer is automation the preserve of the big one-off IT project with defined…
Achieving Quality Professional Status Victoria Tait, Quality Specialist at Qualitait – a division of J Tait & Sons, UK, talks to Daniel Moore about securing Chartered Quality Professional status (CQP MCQI), and what others should consider when regrading. Daniel Moore: What made you decide to apply for this grade? Victoria Tait: I have worked in quality…
Internal Training for Achieving Quality Standard: Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation Based in Berkshire, UK, AWE has been at the…
Reduce Quality Cost Through ISO 9001: Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses. When a customer experiences poor quality or bad service from an organisation, they will often go to the latter’s competitor to meet his/her demands. This is the…
Bringing Better Quality Into Construction Through QMS Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector. Daniel Moore: How would you sum up your experience of…
