Reduce Quality Cost Through ISO 9001

Reduce Quality Cost Through ISO 9001: Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses. When a customer experiences poor quality or bad service from an organisation, they will often go to the latter’s competitor to meet his/her demands. This is the…

Bringing Better Quality Into Construction Through QMS

Bringing Better Quality Into Construction Through QMS Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector.  Daniel Moore: How would you sum up your experience of…