Maintaining Care and Support Services Quality When the Covid-19 pandemic hit the UK, Ability Housing Association had to work out how to keep its residents safe – and make them feel safe, as CEO Jeff Skipp explains. Ability Housing Association provides 20 housing, care and support, and community-based services for around 500 people across the south and south-east of England, for people who want to live…
Improving Quality Through Layered Process Audit Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor. Of the four key goals driving quality management systems in the automotive…
Covid 19 Impact Employment Quality Jessica Plested leads the quality recruitment team at Shirley Parsons and has been working throughout the pandemic alongside her colleagues Ethan Baddeley and Emily Swindlehurst who both specialise in quality recruitment across all sectors. We asked Jessica to let us know how the jobs market has been affected by Covid-19….
Covid 19 Impact quality Working Professional The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession. The coronavirus pandemic has had, and continues to have, a profound effect on the way in which we live and work. While not entirely without precedent, the extent of these effects…
