Sustained Success with ISO 9004 ISO 9004 should be seen as more than pure guidance if it is to help ensure standards for today’s organisations, says Richard Green, Senior Consultant at Kingsford Consultancy Services. While ISO 9001 is firmly established as the principal quality management system (QMS) standard, ISO 9004 has attracted much less attention. Both standards were created in 1987. Then,…
ISO Audit: Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory. Do your auditees feel that you, as the auditor, add value to their work? Do they request you to audit them again in the future, and…
Remote Audit During Pandemic covid for all ISO Sharon Shutler, CQP FCQI, shares her advice and guidance to help auditors carry out remote audits amid the coronavirus pandemic. In these uncertain times of the Covid-19 pandemic, I am sure many of us are experiencing moments of anxiety and despair. I had such a moment when…
Impact of Covid 19 on Quality Management Implementation Thank you to all those members that took the time to complete the short survey on how you and your organisations are adapting the challenges presented by coronavirus. The results show that 89% of you told us that your organisation’ had changed their working practices to adapt to the current situation….
