ISO Audit: Is It Really About Finding Employees’ Mistakes?

When the term “ISO audit” comes up in a business conversation, many employees instinctively cringe, thinking it’s a process designed to catch them in the act of making mistakes. This common misconception can cause unnecessary anxiety and stress among teams. However, in reality, an ISO audit is not about blaming employees. It’s about enhancing the…

8 Steps for a Successful ISO Audit in 2024

ISO audit in the pursuit of excellence and continual improvement, organizations adhere to international standards like ISO 9001 to ensure the highest level of quality management. However, achieving and maintaining ISO certification requires meticulous planning and execution of audits to assess compliance with these standards. Here’s a detailed breakdown of the eight fundamental steps essential…

Top 5 Reasons for Failing an ISO 9001 Audit

Adhering to recognized quality management standards is crucial for ensuring consistency, efficiency, and customer satisfaction. Among these standards, ISO 9001 Audit stands out as a hallmark for quality management systems. However, achieving and maintaining ISO 9001 certification isn’t always straightforward. Failing an ISO 9001 audit can be a setback for organizations striving for excellence. Let’s…

Improving Quality Through Layered Process Audit

Improving Quality Through Layered Process Audit Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor. Of the four key goals driving quality management systems in the automotive…

ISO Audit – A Future Looking Process to Prevent Recurrence of Nonconformities

ISO Audit: Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory.  Do your auditees feel that you, as the auditor, add value to their work? Do they request you to audit them again in the future, and…

Conducting Remote Audit During Pandemic covid for all ISO

Remote Audit During Pandemic covid for all ISO Sharon Shutler, CQP FCQI, shares her advice and guidance to help auditors carry out remote audits amid the coronavirus pandemic. In these uncertain times of the Covid-19 pandemic, I am sure many of us are experiencing moments of anxiety and despair. I had such a moment when…

Impact of Covid 19 on Management System Audit in Various Sectors

Impact of Covid 19 on Management System Audit The CQI|IRCA shares advice and guidance available to help auditors with conducting successful audits amid the coronavirus pandemic. IRCA certificated management systems auditors may be affected for a considerable time, as organisations put stringent rules in place to cope with the coronavirus disease (Covid-19). The CQI|IRCA has shared guidance…

Effective Decision-Making Through Evidence-Based Approach

Effective Decision-Making Through Evidence-Based Approach Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.   Facts, evidence and data analysis can support objectivity and confidence in decision-making – but how does evidence-based decision-making really benefit organisations and audit professionals? For a start,…

Third-Party Food Safety Certification Auditing

Third-Party Food Safety Certification Auditing Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.  With sudden and significant disruptions in the audit processes during the pandemic, third-party food safety certification has faced one of its most challenging times. However, this period of disruption has served to highlight the significant and increasing threats that…

Effective Audit Management Through Cloud Based System

Effective Audit Management Through Cloud Based System Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.  When Tracey Brailsford joined Derbyshire Community Health Services NHS Foundation Trust in 2015, the organisation’s clinical…