Month: February 2026

The Hidden Cost of Informal Processes in ISO Certified Organizations

Posted on by ARF

Informal processes in ISO often develop naturally within organizations. Teams rely on experience, quick discussions, and personal judgment to keep work moving efficiently. In many cases, these informal practices emerge with good intentions, especially in fast-paced environments where speed is valued. However, informal processes in ISO certified organizations carry hidden costs that are often underestimated….

Why Auditors Ask for Evidence, Not Explanations

Posted on by ARF

During ISO audits, it is common for organizations to feel frustrated when auditors insist on seeing records instead of accepting verbal explanations. Employees may clearly describe how a process works and feel confident that they are following requirements, yet auditors continue to ask for documented ISO audit evidence. This situation often creates tension, especially when…

ISO Decision Control: The Powerful Truth About ISO

Posted on by ARF

Many organizations begin their ISO journey believing that success depends on documentation. Procedures are written, templates are designed, and records are carefully filed. While documentation is visible and measurable, it is not the true purpose of an ISO management system. ISO exists to control how decisions are made. This is the essence of ISO decision…