Is Cybersecurity the next Big thing for Quality Professionals?

Andrew Nichols, Quality Programme Manager at Michigan Manufacturing Technology Center, argues that data breaches can be disastrous for small and medium-sized enterprises (SMEs). It’s time for quality managers to look at how their management systems can help protect their business.  Cybersecurity breaches often make the news headlines, especially as large organisations tend to be the main victims – BA, Equifax, Marriott and NHS patient data have all been subject to…

Upgrading Standards for the Global Moving Business.

Due to the impact of the global pandemic and ever-increasing scrutiny of the environmental practices of relocation businesses, the industry is gearing up for an important update to its quality standard. FIDI Global Alliance is an association for quality-certified international moving and relocation businesses, specialising in moves from one country to another. Working with a FIDI-affiliated company is a pre-requisite for many HR and mobility teams in large…

A joined-up Approach to Building Safety.

The UK is introducing the most significant reform to building safety regulations in decades, aiming to create a coherent system that defines responsibilities and improves quality across the built environment. Published in July 2021, the UK government’s long-awaited draft Building Safety Bill promises to deliver the biggest reform of regulation across the construction and residential…

Standards and Nonconformity in the Automotive Sector.

The International Automotive Task Force is reviewing how problem-solving and nonconformity management are covered in the IATF 16949:2016, the global technical specification and quality standard for the automotive industry. What do the trends tell us? Quality management is mission-critical to the international automotive industry, not least in the UK, where quality and innovation are key…

Essentials for a Safe On-site Audit.

Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic. The Covid-19 pandemic has introduced new challenges to most organisation’s management systems. For compliance with conformity and assessment requirements, most national and international certification…

Applying Appreciative Inquiry in ISO 9001 Quality Management Systems Auditing.

Jessen Yeoh, CQP, MCQI, IRCA QMS/EMS/OHS Principal Auditor, Principal Advisor, P Excel Advisory Pty Ltd, explains the benefits of the Appreciative Inquiry approach in auditing. The motivation and ultimate intention of audit is to check conformance and determine whether audit criteria are fulfilled. Audit should not be a “non-conformance focus” process, concentrating on identifying non-conformances and problem-solving, or even worse, fault-finding and…

Managing Supply Chains post Brexit

Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021. Daniel Moore: What threats and opportunities, related to Brexit and trade deals, are emerging in supply chain and logistics management?  Malcolm Harrison: Supply chains in the UK have been unsettled…

The High Level Structure is dead. Long life to the Harmonised Approach?

Horacio Martirena, a CQI technical assessor, IRCA Lead Auditor and Independent Consultant in management systems, outlines the development of the Harmonised Approach and the issues it addresses, and what it needs to resolve. The beginning: two standards Until the beginning of the 21st century, there were two ISO management system standards: ISO 9001 (quality) and ISO…

Preventing Infectious Disease Hazards with ISO 45006.

Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards. Introduction Following the publication of ‘General guidelines for safe working during the COVID-19 pandemic’ in December, the intention was for TC283/WG5 to rewrite ISO/PAS 45005 as a more generic…

​The Importance of Leadership.

Andrew Holt identifies the most significant change contained within ISO 9001:2015, that of ‘leadership’, and what it means for quality professionals. The move from ‘Management responsibility’ to ‘Leadership’ is perhaps the most significant and far-reaching change contained within ISO 9001:2015, although the actual impact will depend very much on where each organisation is starting from….