Husain Al-Omani, Master Black Belt, Board Member of the AACE (Association for the Advancement of Cost Engineering) International Marketing Board, highlights the importance of the Six Sigma approach and why more businesses should adopt this quality management methodology. Over the past 50 years, there has been an increasing interest in the application of the Six…
Category: ISO Quality Management
Understanding design and development of products and services.
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3. It is useful to have an enhanced knowledge and understanding on the applicability of ISO9001:2015; Clause no 8.3, Design and development of products and services for audit clients in the service sectors. This article outlines how to implement and demonstrate conformance to…
Can your tendering process build potential failure into your project?
Dave Sheedy, CQP MCQI, Quality Assurance Manager at Arcelor Mittle Kent Wire Ltd, UK, explains the life-saving importance of suppliers producing the correct accreditation for the latest construction quality standards. As part of the tendering process within the construction industry, major projects require the completion of a pre-qualification questionnaire at all levels within the supply…
ISO 9001:2015 what Quality Policy means for Auditors
Andrew Holt examines how ISO 9001:2015 sets out the development and communication of the quality policy and what this means for auditors. It is in sub-clause 5.2.1 of ISO 9001:2015 that sets out the requirements of top management in respect of the organisation’s quality policy. Top management must establish a quality policy that is appropriate…
The Context of the Organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes. Many businesses are apprehensive about the new requirement in ISO 9001:2015 – clause 4.1 ‘Understanding the Organization and its Context’. However, management teams should think…
Update: ISO 19011 Guidance on Auditing Management Systems
Richard Green explains the fundamental changes to ISO 19011:2011 ISO 19011:2011 provides guidance on auditing management systems. It identifies the principles of auditing and provides advice as to how to manage an audit programme and conduct management system audits. It additionally advises on the evaluation of the competence of individuals involved in the audit process,…
ISO 9001:2015 – An Opportunity to Reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015. As with many organisations, our QMS had suffered from a ‘cut-and-paste’ culture with various processes and procedures being added to satisfy audit findings over time. The system…
ISO 22000:2018 Set to impact the Global Food Sector
As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes. As the European Union announces its intention to hold a crisis meeting in the wake of yet another food safety incident (Fipronil egg scandal, August 2017), national populations are left once again questioning who…
The Importance of the Business Continuity Management System
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively. Irrespective of what your organisation exists to do, there will be times when an unforeseen event occurs and brings normal operations to a halt. This could be the result of a natural disaster or…
Management Systems in the Digital Age
DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today. How can quality professionals prepare for the future? Quality professionals need to stay fit. Historically the world has moved from craftsmanship to mass…