Providing Good Governance for Information Security

How businesses can improve and strengthen their information security, cybersecurity and privacy protection through the latest update to ISO/IEC 27014. Good governance has always been at the heart of successful organisations. It is suggested that the term ‘governance’ derives from the ancient Greek word ‘kubernáo’ meaning ‘to steer’. This would seem appropriate as the primary…

Developing a Strategic Approach for Audits

Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day. Most of us will still remember the times when the third-party auditor(s) came and met the quality management representative to ask about the quality policy,…

​ISO 9001:2015 – Why Transition Matters

CQI interim head of membership services Richard Green explains why ISO 9001:2015 transition is important for quality professionals. ISO standards are the result of international, expert consensus and the CQI contributes towards the revision process in a detailed way. As a result, the standards offer the benefit of global management experience and good practice. These standards can be…

Total Engagement: The Key to Achieving ISO 9001:2015

Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach. Gordon Dunbar, Quality Manager at ETAL Group, explores how this approach requires involvement not just from board room to factory floor, but throughout the organisation’s ecosystem. ISO9001:2015 is the first major upgrade…

Writing an Effective Nonconformity

Joseph Krolikowski, QMS Technical Director and Auditor at Perry Johnson Registrars, explains why writing non-conformity statements is an essential part of the auditing process. Nonconformities are not usually something that most people are terribly happy to receive during an audit. However, if the nonconformity statement isn’t adequately written it can make for a myriad of…

Remote auditing: A 360-degree perspective

Dean Blevins, CQP MCQI, Product Quality Specialist at Almac Group reveals what was discussed at the latest CQI Northern Ireland branch event on remote auditing.  On Tuesday 5 May 2020, the CQI’s Northern Ireland branch hosted an online webinar called ‘Remote Auditing – A 360 Degree Perspective’. The branch event, which was open to all CQI and IRCA members, proved to be…

Second-party audits: An improvement opportunity for ISO 9001?

Gordon McNeil, CQP MCQI, IRCA Principal Auditor, explains the importance of second-party audits, and the role that accreditation and certification can play Certification to the ISO 9001 standard is often a minimum customer requirement for external product and service providers and their sub-tiers. As organisations seek to identify, minimise and mitigate supply chain risk, there…