Improving Effectiveness through Evidence-based Decision-making.

Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.   Facts, evidence and data analysis can support objectivity and confidence in decision-making – but how does evidence-based decision-making really benefit organisations and audit professionals? For a start, evidence is more reliable and…

Why quality assurance is a vital ingredient for a UK nutrition’s business.

Cambridge Commodities takes a “no-nonsense” approach to ensuring transparency in its quality operations, says the firm’s Head of Quality and Technical Becky Smith. When you’re sourcing and supplying more than 2,500 ingredients via a complex supply chain, you need to earn the trust of your customers. And a key way to do that is to…

Building Trust in Food Safety Auditing.

Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.  With sudden and significant disruptions in the audit processes during the pandemic, third-party food safety certification has faced one of its most challenging times. However, this period of disruption has served to highlight the significant and increasing threats that third-party food safety certification has faced for some time. For…

Dealing with Incorrect Information.

In our latest dilemma, find out what to do when a company appears to have supplied duplicate testing images in order to meet the delivery requirement. Dilemma A customer quality engineer is conducting a release inspection at a manufacturer of high-pressure ball valves. The valves are for a pipeline project in northern Alaska. The contract requires full radiographic non-destructive testing of the welds for the flange ends of four valves. The engineer asks…

Preventing Infectious Disease Hazards with ISO 45006.

Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards. Introduction Following the publication of ‘General guidelines for safe working during the COVID-19 pandemic’ in December, the intention was for TC283/WG5 to rewrite ISO/PAS 45005 as a more generic…

Closing the strategy-to-performance gap

Donna Clifford, Consultant at FE Associates, UK, outlines the seven rules in Turning Great Strategy into Great Performance and how they can be used to improve business strategies in organisations. It is likely that behind your day-to-day activities, there is a strategy. It may be your organisation’s overarching company strategy or a quality strategy that you and…

Including Mental Health in a Quality Strategy

Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality. The ways in which healthcare professionals and businesses approach mental health has evolved over the last few years. We no longer think of it as a straight choice between firing…

Guidance published to maintain confidence in food safety during Covid-19

BRCGS, the organisation behind the Global Standard for Food Safety, has issued new guidance to food manufacturers amid concerns about the impact of Covid-19 on food production. Jon Murthy, Head of Global Marketing at BRCGS, reveals more. Following concerns about the impact of Covid-19 on food production, BRCGS, the organisation behind the Global Standard for Food Safety,…