Closing the strategy-to-performance gap

Donna Clifford, Consultant at FE Associates, UK, outlines the seven rules in Turning Great Strategy into Great Performance and how they can be used to improve business strategies in organisations. It is likely that behind your day-to-day activities, there is a strategy. It may be your organisation’s overarching company strategy or a quality strategy that you and…

Including Mental Health in a Quality Strategy

Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality. The ways in which healthcare professionals and businesses approach mental health has evolved over the last few years. We no longer think of it as a straight choice between firing…

Guidance published to maintain confidence in food safety during Covid-19

BRCGS, the organisation behind the Global Standard for Food Safety, has issued new guidance to food manufacturers amid concerns about the impact of Covid-19 on food production. Jon Murthy, Head of Global Marketing at BRCGS, reveals more. Following concerns about the impact of Covid-19 on food production, BRCGS, the organisation behind the Global Standard for Food Safety,…

Maintaining Safety at Sea

Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, explains how the latest technologies are helping to improve designs for modern-day vessels. But there is much more work to be done, he says. A recent oil spill off the coast of Brazil is an example of where quality processes can go wrong at…

Being a Leader in Health and Safety

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success. Over the past century, improvement in the safe system of work (SSOW) and behavioural safety has helped organisations to reduce accident rates, while addressing occupational accidents…

Delivering Training in the Midst of COVID-19

Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic. Daniel Moore: What changes have you had to make as a result of the lockdown to continue…