As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes. As the European Union announces its intention to hold a crisis meeting in the wake of yet another food safety incident (Fipronil egg scandal, August 2017), national populations are left once again questioning who…
Month: December 2020
The Importance of the Business Continuity Management System
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively. Irrespective of what your organisation exists to do, there will be times when an unforeseen event occurs and brings normal operations to a halt. This could be the result of a natural disaster or…
Management Systems in the Digital Age
DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today. How can quality professionals prepare for the future? Quality professionals need to stay fit. Historically the world has moved from craftsmanship to mass…
Total Engagement: The Key to Achieving ISO 9001:2015
Meeting the requirements of the latest quality management standard, ISO 9001: 2015, means major changes in adapting to its risk- and opportunity-based approach. Gordon Dunbar, Quality Manager at ETAL Group, explores how this approach requires involvement not just from board room to factory floor, but throughout the organisation’s ecosystem. ISO9001:2015 is the first major upgrade…
Influencing Objectivity and Integrity in Audits
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits. Dilemma A medium-sized pharmaceutical company, with a global presence, recently appointed a new managing director (MD) to turn around a period…
Beyond the Quality Standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards. ISO standards cover only a subset of what makes a business operate. Another way to further develop the Integrated Management…
Enhancing Construction through Digital Technology
Ian Mills and Mike Buss speak to Alicia Dimas about how new technologies are changing the construction industry and helping quality managers to better perform their jobs. Digital technologies can generate value for the construction industry. The application of these new technologies can improve productivity, reduce risks and increase quality in the construction sector. “When…
A Common-sense Approach to Internal IMS Audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems. I don’t know about you, but when I have to manage an internal audit system I always have the same concerns: How do I stop losing auditors? How do I convince the departments that I need their…
Process Automation and The Quality Professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally-advanced era. We all know that widespread process automation is upon us. However, no longer is automation the preserve of the big one-off IT project with defined governance, controls and standards. Recent enhancements…
Creating a Path to Success
Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision. Most organisations’ top management have a vision, but not all of them achieve their strategic planning goals. This is because most of them fall into the trap of…