The Importance of Competency

Malcolm Royer, CQP MCQI, Senior Quality Manager at Network Rail, explores what is meant by competency and why the term has become popular with businesses over the past two decades. I have worked in the quality profession for 35 years since I finished my apprenticeship with Petter Diesels in Staines, UK. I have covered nearly all aspects…

Bringing Better Quality Into Construction

Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018’s Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector. Daniel Moore: How would you sum up your experience of entering the 2018 International Quality Awards and…

Maintaining Safety at Sea

Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, explains how the latest technologies are helping to improve designs for modern-day vessels. But there is much more work to be done, he says. A recent oil spill off the coast of Brazil is an example of where quality processes can go wrong at…

Error-Proofing Production for Automotive Manufacturing

Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, explores how quality management and Industry 4.0 technology can tackle the latest trends in the automotive industry The automotive industry is transforming as innovative technology, shifting business models and changing driver behaviours impact the way cars are designed and built. Innovative technology is…

A Compass for Quality 4.0

Mohamed Mohamedi, Quality Management Engineer at Aramco, explores the non-conventional skills and experience required of auditors in a Quality 4.0 era The past decade has seen rapid advances in connectivity, mobility, analytics, scalability, and data analytics, spawning what has been called the fourth industrial revolution or Industry 4.0. This has digitalised operations and resulted in transformations…

Implementing a Quality Control Management System

Dalvinder Singh, Quality Coordinator at NG Bailey, explores the pros and cons of adopting a quality management system to ensure a right first time approach on projects in the construction sector Implementing a quality control management system (QCMS) within NG Bailey has been an ongoing process and one that I have been involved in since…

Plugging the STEM Skills Gap

Gaurav Bijlani PCQI, Senior Production Test Engineer at Hanover Displays, speaks about the importance of encouraging more students into STEM (Science, Technology, Engineering, Mathematics) careers. According to the Manufacturing in 2020 report by the Institution of Mechanical Engineers, the UK manufacturing industry accounts for 10 per cent of the UK economy. “However, a staggering 81 per cent…

A Critical Time for Remote Auditing

The Covid-19 pandemic is unprecedented in modern times and provides the first significant test for the relatively new programme of assessment and certification of management systems. Paul Simpson, CQP FCQI, Principal Consultant and Owner of s2a2s Ltd, discusses the risks and opportunities associated with remote auditing for conformity assessment organisations. Current programmes for the assessment…

Improve Life after Lockdown with Hoshin Kanri and Deming’s 14 Points

David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, looks at how quality professionals can help their organisations by applying the Hoshin Kanri method and using Deming’s 14 points for management. When we celebrated the New Year, as we raised our glasses, we could not possibly have suspected what was to be our…

Setting and Applying SMART Objectives

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them. ISO 9001:2015 requires all organisations to have a quality policy and quality objectives in place to track and monitor business performance. The policy should directly link to the objectives, giving businesses foundation to start creating targets and…